📜 Return & Refund Policy

At The Hakim, we value your trust and satisfaction. We strive to deliver the best quality herbal products. However, if for any reason you are not fully satisfied, our Return & Refund policy is here to help.

✅ Returns

  • You may request a return within 7 days of receiving your order.

  • The product should be in its original condition & packaging.

✅ Refunds

  • Once your return is received and inspected, we will notify you.

  • If approved, your refund will be processed to your original method of payment within 5–7 working days.

  • Shipping charges (if any) are non-refundable.

✅ Exchange

  • Exchange is available in case the product delivered is not as per your order.

  • You must report the issue within 48 hours of delivery with a photo as proof.

✅ Cancellation

  • Orders can be cancelled only before shipment.

  • Once dispatched, cancellation is not possible.