Privacy Policy

At The Hakim, we value the trust you place in us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal and non-personal information:

• Personal Information:
  • Name, phone number, email address, shipping & billing addresses
  • Payment details (processed securely through third-party gateways)
  • Order history, preferences, and reviews
• Non-Personal Information:
  • Browser type, IP address, device information, browsing behavior

2. How We Use Your Information

We use the information to:

• Process and fulfill your orders
• Communicate order updates and offers
• Improve our website, services, and customer experience
• Respond to your queries and provide support
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience
• Analyze traffic and usage patterns
• Remember your preferences for future visits

You can control cookie preferences via your browser settings.

4. Sharing of Your Information

We do not sell or rent your personal data. We may share your data with:

• Service providers: Payment gateways, logistics, analytics platforms
• Legal authorities: If required by law or for fraud prevention

All third-party service providers are obligated to maintain the confidentiality and security of your data.

5. Data Security

We take reasonable security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. Secure encryption and firewalls are used to protect sensitive data.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent at any time
• Opt-out of marketing emails (via unsubscribe link)

To make such requests, contact us at: [your email address]

7. Children’s Privacy

We do not knowingly collect or process data from children under the age of 13. If you believe a child has submitted personal information, please contact us, and we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with a revised “Effective Date.”